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Store Policies
Shelter Island offers the following Return Policies:
- All orders are returnable within 7 business days.
- Custom orders are not returnable.
- Mattress purchases are non returnable under any circumstances.
- Bedding may be returned in original packaging only.
- Items purchased from the showroom floor are returnable within 10 days for store credit only.(except personal items such as bedding, robes, towels, etc.)
- Items that have to be ordered on your behalf are nonreturnable.
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